Our claim handling school of thought is recognized by regional and global insurers and reinsurers for our dynamic and independent practice. After relentless efforts and dedication, the firm has grown to become a leader across Middle Eastern and North African markets, further expanding our reach and capabilities to South and Southeast Asia.

The growing team of esteemed multi-disciplinary individuals contribute dearly to handling assignments of various sorts and magnitudes such as petrochemical plants, energy stations, manufacturing facilities, large-scale shopping complexes, infrastructure projects and complex financial lines losses. 

We know what matters to all stakeholders and react promptly to achieve fair and equitable results across all our business lines.


Our principals require extensive information in managing property losses promptly to reinstate policyholders within the confines of the policy terms. The ALA team has broad experience in managing claims of varying quantum with the equal duty of care....

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We take pride in the largest roster of regional engineering adjusters who are continually engaged in complex losses and working closely with stakeholders on innovative construction execution methods. ...

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Business Interruption

Losses dearly impact corporate revenues and ability of the Insured to uphold their market reputation, the team understands the need to mitigate timelines and analyse financial statements to achieve optimal results for all parties. Mobility and business continuity recommendations are a key element in our objectives when managing the loss of profit claims....

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Innovation has led to more efficient conventional energy exploration and a shift concentrated on alternative energy methods comes with complexities and risks that we understand....

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ALA provides thorough advice on liability issues that can emerge with our understanding of the local laws in each jurisdiction and e areas where liability issues can emerge....

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Catastrophe Response

Having managed the two largest catastrophes in the history of the Middle East at the highest level with a 24-hour response rate and on-site authorised settlement, we have raised the bar for the insurance industry and the insured public whose lives were reinstated promptly....

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Specialty Lines

Insurers are innovating and distributing tailor-made products to cater to evolving global businesses in the current ecosystem and we continually develop our capabilities with a conscious response to change. Some representative samples of speciality products we cater to but not limited to are financial lines, war and strikes, riots and civil commotion (SRCC) risks, cyber risks a...

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The healthy trade routes continue to evolve and flourish through our region whilst increasing cross border trade is the core of the insurance product. Our presence in the Middle East from the very start allowed us to witness the growth of one of the most sophisticated logistical networks in the world and the engagement of ALA gave rise to a marine division with links to the la...

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Motor solutions - ALA Resolve

ALA Resolve was formed as an independent profit centre due to the increasing demand from our principals to manage routine and complex motor claims. Resolve is focused on automobile claims and is actively involved in a wide portfolio of generic agency and non-agency repairs, fraud detection and dispute resolution....

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